Nokia GSD – Network Implementation Engineer

Within the Nokia GSD NI department, responsible for Global Service Delivery, we are looking for a senior NI Engineer (Senior Network Implementation Engineer).

 

Key responsibilities:

  • Use the expertise and knowledge of business processes, systems to ensure the availabil- ity of the customer`s telecom service.
  • Responsible for the following tasks but not limited to: design and management, integra- tion, configuration, re-parenting and migration of routes, MUX configuration. It assists the field staff for the integration / configuration of the site, knowledge of technology SDH /IP are mandatory.
  • Assistance for field staff during various implementation activities, planned works and re- lated-troubleshooting
  • Creating, updating and identifying solutions in order to successfully deliver all designated tasks
  • Ensure accurate and timely creation, update and completion of all tickets, with prompt es- calation and notification of incidents during operations as per technical instructions re- ceived from both customers and internal management
  • Ensuring that telecom services are delivered within the contractual deadlines
  • Propose/develop/ verify/implement new work instructions and any change/evolution re- lated to them
  • Propose improvements to processes
  • Transfer new tasks to GSD and inside GSD, between projects

 

Qualifications

  • Bachelor’s Degree in Engineering, Engineering Technology, Telecommunications, Com- puter Science or Information Technologies
  • Knowledge of Technical Support processes and tools: Ticketing Systems, change manage- ment
  • PDH/SDH/WDM/OTN/IP skills
  • Understanding general principles of transmission networks
  • Previous experience with multivendor (transmission) is a plus (Ericsson, Marconi, Siemens, Alcatel-Lucent, ADVA, Symmetricom Process & Tools)
  • Troubleshooting techniques, system and tools used to manage communications networks
  • Ability to deliver necessary knowledge transfer within the team
  • Ability to work after clear work instructions and under clear timelines
  • Ability to multitask
  • Strong MS Office Suite knowledge (Excel, Word)
  • English Level: at least B1 level
  • German/French Level: at least B1 level – is an advantage.